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Customer Service: Ordering and Payment Options

Placing Your First Order:
It's easy to order with ExpressBilliards.com.  We accept orders over the internet,by phone, fax and snail mail - see below for additional help section for more details.

Finding Items:
You can search for items using either the top tabs or the left side category links. As you click into these links, you should have the option to narrow down your selection again by using the links on the left side. A keyword search box is located in the top left corner on every page of our store.

Adding Items to Your Shopping Cart:
When you are ready to purchase an item, you may have to select an option in the pull down box next to the product. Then click the "Add To Shopping Cart" button. You will now be directed straight to viewing all items in your shopping cart. Each time you add an item to your shopping cart, you will be able to view all the items in your cart. After viewing the items in your shopping cart, you can start checking out or you may shop by using any of the top tabs. While you are shopping you can access your shopping cart anytime by clicking on the link that says 'Shopping Cart' at the top right of any page.

Proceed to Checkout:
Once all the items you want to buy are in your Shopping Cart, you can click the button, 'Proceed to Checkout'. Here is where you will enter your order information. Our Checkout process is simple, fast and secure.

Payment Options:
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.

Credit Cards:
We currently accept Visa, MasterCard, American Express and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

Gift Certificates:
You can use a gift certificate to pay for any item on our web site.


Place order by Phone:

You can reach us between the hours of 8:00 AM and 5:00 PM Eastern standard time at the following numbers:

Toll free number: 1-800-691-9319
Chattanooga TN  Local  423-504-3918

Place order by fax:

1-800-691-9319

Please proceed to the check out and print the checkout form for faxing to Express Billiards. When we receive the fax we will process your order and send verification via email that the order has been processed.

Place order by snail mail:

Express Billiards.com
Betbeze Billiards
1349 Hixson Pike
Chattanooga, TN 37405

Please proceed to check out and print the checkout form for mailing to Express Billiards.  When we receive the mail order we will process it and send verification via email that the order has been processed.



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